Security

We accept online payment in a completely secure environment with the following cards: Visa, Visa Delta, Mastercard, JCB, Switch, Maestro and Solo. Prices include 17.5% VAT. We reserve the right to alter prices.

Our online store uses the very latest encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the Internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.

1. How secure is the system?

We use industry standard 128 bit SSL encryption with Thawte digital certificates. When you enter information on an order form your browser will automatically inform you that encryption is being used. Furthermore, all data stored on our secure server is encrypted again and protected by a firewall, the specification of which has been recognised by the major banks. Your card details are kept confidential at all times, Access to this is information is restricted to staff at Mohair Sock Company Ltd.

2. Security Information

The secure server uses 128bit SSL encryption with a digital certificate issued by Thawte. This is to encrypt all data as it is transferred over the Internet. The secure servers are situated on a standalone private network completely isolated from other networks and connections. They have a single resilient connection to the Internet, which is serviced through dual dedicated ICSA compliant Watchguard firewalls. The servers are further secured through “server lock” protection, with all credit card details encrypted through 3DES encryption.

3. What about my rights under the Data Protection Act?

The rules on Data Protection (in the UK) state that as long as a company is only storing information on its customers for accounts and in-house marketing purposes, then there is no special requirement to register with the Data Protection Registrar. By using our service we are not falling within this requirement. For further information see www.dataprotection.gov.uk.

4. Card Verification Number Scheme (CV2)

The Card Verification Number Scheme (CV2 or CVS) is a standard in online ordering systems as a further layer of security to ‘Card Holder Not Present’ purchases. Basically the CVS/CV2 number is the 3/4 digit number located on the back of your credit/debit card signature strip. This simply allows us to check that you are who you say you are and that you have the card present when you are making an online order.

5. Cheque Processing.

All cheques are to be made payable in full to Mohair Sock Company Ltd. We can not send out any products until the cheque has cleared, unless by prior arrangement with the Mohair Sock Company Ltd. Pleae contact us if you have any questions and we will be happy to help.

Follow us

Get the newsletter

All prices on the website include UK Value Added Tax at 20%. For all overseas export customers, this tax will be automatically deducted at the payment stage